Delivery Policy

By using this site the user has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.

  1. We deliver all 365 days of the year (including Sundays and public holidays)
  2. We only deliver to customers located in Mumbai City to Borivali, Thane, Navi Mumbai up to Panvel*
  3. Please use a regular street address with nearby land mark for faster delivery of cake.
    1. We CANNOT commit any fix time for delivery. Cake deliveries will be made between 12 noon to 6 pm on the given date.
  4. The delivery will NOT be redirected / redelivered to any other address in any circumstance.
    1. Mid-night Delivery will be made between 11.30 pm to 12.30 am on mentioned / asked delivery date (not yet started).
    2. We will attempt delivery of the items ONCE. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order as “executed” in the following cases :
      • Delivery not done due to wrong address / wrong pincode in case of courier products.
      • Recipient not available.
      • Premises locked.
      • Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
      • Recipient refused the products.
      • Delivered the product at the Gate / Reception / Neighbour.
    3. The image displayed on the site are indicative in nature. Actual product may vary in appearance, colour, shape or design as per the availability.
    4. In case of Floods / Heavy Rains / National Bandh we reserve the right to reschedule the delivery for another date.
    5. No change in instructions can be entertained after placing the order.
    6. Orders once placed cannot be cancelled.
    7. We will not entertain any complaint for any product after 3 hours the time of delivery.
    8. Cake should be refrigerated and should be consumed within 24 hours.
    9. Product once consumed or accepted cannot be cancelled or refunded in any circumstance.